Shipping & Delivery Policy
Shipping Policy
At our online store, we aim to provide a seamless and efficient shipping experience. Please review the details of our shipping policy below.
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Shipping Fees:
- Orders below £14: A shipping fee will be applicable.
- Orders over £14: FREE DELIVERY on all items.
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UK Shipping Costs & International Rates:
- United Kingdom: £2.00
- Europe: £7.00
- Asia: £14.00
- Australia: £25.00
- USA: £30.00
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Expedited Handling:
For faster delivery, we offer expedited shipping with an additional charge of £25.00.
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Estimated Delivery Times:
- UK: 3 to 7 business days
- Europe: 7 to 14 business days
- Global: 10 to 14 business days
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Parcel Tracking Information:
All orders come with real-time tracking details, which will be sent directly to your email or phone. Stay updated on your shipment’s status from dispatch to delivery.
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Returns and Exchanges Policy:
We offer hassle-free returns and exchanges within **30 days** of receiving your order. Please note that any postage charges for returns will be borne by the customer.
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International Shipping Rates & Customs Duties:
For international orders, please be aware that customs duties, taxes, and additional fees may apply depending on your country’s regulations. These charges are the responsibility of the buyer.
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Addressing Lost Packages & Damaged Items:
In the rare event of a lost or damaged package, we offer partial refunds. Please contact our support team with your order details, and we will assist you in resolving the issue.
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If you have any questions or need further assistance, feel free to contact us.
Happy shopping!